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SMS Consent & Messaging Terms

StateShield Appointment Confirmations

  1. 1. Program

    StateShield LLC (“StateShield”) sends a single SMS appointment-confirmation message to customers who book an appointment and expressly agree to receive that confirmation. StateShield does not send promotional or marketing text messages through this consent flow.

  2. 2. How You Opt In

    When you book an appointment, Ava, StateShield’s booking assistant, asks whether you would like a text confirmation. Only a clear “yes” to that question triggers the message. If you say no, or do not answer, no text is sent. Consent to receive text messages is not a condition of booking or of any purchase.

    The consent question Ava asks:

    “Would you like StateShield to send a text message confirming this appointment to the mobile number you provided? You’ll receive one message for this booking. Message and data rates may apply. You can reply STOP to opt out or HELP for help. Please say yes if you agree.”
  3. 3. What You Will Receive

    One appointment-confirmation message per booked appointment. Message frequency is one confirmation per booked appointment.

    Example message:

    “StateShield: Your appointment on [date] at [time] is confirmed. Reply HELP for help, STOP to opt out. Msg & data rates may apply.”
  4. 4. Rates

    Message and data rates may apply, depending on your mobile carrier and plan.

  5. 5. Opting Out & Getting Help

    Reply STOP at any time to opt out of messages. Reply HELP for help, or contact us at (786) 863-1969 or admin@stateshield.app. Mobile carriers are not liable for delayed or undelivered messages.

  6. 6. Privacy

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. For more on how we handle your information, see our Privacy Policy and Terms of Service.

  7. 7. Contact Us

    StateShield

    Phone: (786) 863-1969

    Email: admin@stateshield.app

    Website: stateshield.app